Shipping policy

At Al Darwish Perfumes, we are committed to delivering your favorite fragrances safely and as quickly as possible.

Shipping Coverage

We currently deliver orders across Egypt.

Delivery Time

Orders are typically delivered within 1–3 business days after order confirmation.

Delivery times may occasionally vary depending on your location, courier availability, public holidays, or unexpected circumstances.

Shipping Fees

Shipping fees, if applicable, will be calculated and displayed during checkout before you complete your order.

We offer FREE SHIPPING on orders above EGP 2,000.

Order Confirmation

After placing your order, our team may contact you to confirm your order details before dispatch.

Please make sure that your phone number and delivery address are entered correctly to avoid any delivery delays.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders within Egypt.

Payment should be made to the courier upon receiving your order.

Delivery Attempts

Please ensure that someone is available to receive the order at the provided delivery address.

If the courier is unable to reach you or deliver the package, another delivery attempt may be arranged depending on the courier company's policy.

Order Delays

While we always aim to deliver within the estimated timeframe, delays may occur due to circumstances beyond our control, including high order volumes, weather conditions, public holidays, or courier delays.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible and provide your order details along with photos of the received package when applicable.